VHP Best Practice Webinar
Date : Friday, 27 Feb 2026
10:00 WIB e1-VHP (Desktop) & 14.00 WIB VHPCloud (Web)

Register Here for e1-VHP (Desktop) at 10.00 WIB :CLICK HERE

Register Here for VHPCloud (Webbased) at 14.00 WIB :CLICK HERE 

We are pleased to invite you to our complimentary webinar:

Outlet POS Posting, Deposit, Discount & Correction Handling
Practical Guidelines to Prevent Billing Errors, Revenue Mismatch, and Night Audit Issues

Webinar Objective
To provide practical, secure, and standardized guidance for hotel operational teams on Outlet POS posting input, deposit management, discount application, and transaction corrections (Void & Adjustment) in a proper and audit-friendly manner, in order to prevent billing errors, deposit mismatches, hanging transactions at the Front Office, and disruptions during Night Audit.

Target Audience
– F&B Staffs/ Restaurant Supervisors
– Accounting / Finance
– Night Auditors
– Front Office Staff & Supervisors

Webinar Sub-Topics
Best Practice POS Posting
– POS posting flow (Cash, Credit Card / City Ledger, Room Transfer)

POS Deposit Handling (Input & Usage)
– Correct method for inputting POS deposits
– Differences between POS deposits and FO deposits
– POS deposit correction process

Discount Posting & Correction
– Types of discounts in POS
– How to correct incorrectly applied discounts

Correction Handling (Void Transaction & Void Bill)
– When to use Void Transaction
– When to use Void Bill
– Impact of corrections on revenue and accounting reports

Operational Case Studies
– Restaurant bill incorrectly transferred to room
– Bill that should be charged to Sales / Entertainment
– Deposit and bill left pending before Night Audit

Webinar Outcomes
1. Perform POS and deposit input correctly
2. Handle discounts and transaction corrections safely
3. Correct deposit errors without impacting financial reports
4. Ensure smooth Night Audit and accurate financial reporting