Hotel Software Solution

Since the beginning of the entry of Best Western in Indonesia, we have already used VHP system starting from the Front Liner to the Back End. This system is fairly easy to use (user friendly), even to people that has never worked in a hotel industry before could learn to use VHP in a short amount of time. Even in the beginning of the implementation, VHP gave a training to all users and the implementation team accompanied us until the first financial report was able to be generated. For a system that integrates from FB, FO, Sales, Purchasing up to generating a financial report, this system is pretty stable, which means it does not have a lot of issues caused by data lost, data error, interface, or even system crash in a worst case.

We have been working with Sindata for almost 8 years to deploy their VHP (Visual Hotel Program) as our hotel’s system. The fully integrated features and functionality within the software such as; different report generation via user program, housekeeping, finance, F & B, etc. have made our hotel’s management more professional. With regular updates, it’s worth money spent. Besides that, VHP has improved their compatibility which can be hosted on the cloud.

An All in One, complete hotel system (PMS), starting from Front Office, Back Office, Kitchen, POS, to a convenience integration with all system regarding operational of the hotel. Now, with the appearance of the Cloud version, it really gives an alternative to owning company. The Sindata company alone has a very well-organized, effective, and efficient internal management. A large number of a high quality, 24/7 support team is ready for an after sales support to each and every clients.

VHP system has been an effective and efficient solution for hotels in Indonesia. Its capability customized to the way Indonesian hotel industry works and its simple business process has helped the hotels in keep providing excellent service for their guest with an efficient number of staff. So in a way, it shaped the business. As a company, PT Supranusa Sindata has shown their ability to grow and adapt to changes. They are really open to suggestion especially when it comes from clients. We have experienced some major changes along the way and the company has given their best in delivering what their client requirements are.

Over the past, I have been managing several properties that were running under different PMS (Property Management Systems). The lack of the systems integration created several situations that did not allow for a proper and smooth operational functioning, especially if we had to take into consideration financial aspects while keeping budgets reasonable. Over time, the PMS systems have gone through frequent updates taking advantage of technological innovations within the Hospitality Industry which, additionally, offered perfect customer support both day and night on a 24/7 basis all year round. It has been a fantastic experience!

VHP support us in beginning as new hotel management company in Bali. Since last 6 years we have mutual and great collaboration together, their support team are helped us a lot, system work properly and help us to monitoring company growth and implemented right strategy to win in this rapid competition.  

I am really satisfied with this software. VHP so far delivers versatility to manage our properties and is very user friendly. With the help of the support team and helpdesk, the properties can be easily assisted in trouble shooting and or adding chart of accounts on any revenue-  or cost centre. Also VHP is compatible with any channel manager available in the market which is a good value. I highly recommend VHP Software.

We use VHP PMS for all Plataran Hotels & Resorts throughout Indonesia, VHP is very flexible to display the exelsheet of the reports you want with a customized format. It looks very familiar, and most importantly it’s reliable. Providing an experienced support team, VHP is always updated with technological developments and adapts to the hotel needs.

Sahid Hotels & Resorts has been using the VHP Software since 2017 with great success and fruitful cooperation. The VHP System is very user friendly and has complete features for all hotels needs that are easy to operate. The VHP Mobile application is very useful for hotel managers to monitor daily reservations and housekeeping activities. And the online channel integration is stunning. We’re very satisfied and it is value for money! Sahid Hotels & Resorts continues to grow and reveals major expansion in Indonesia and on international level. We trust that the partnership with VHP Software will bring many solutions to engage closer with our guests, providing better service and improve guest experience while achieving higher revenue. The VHP Software will be the exclusive hotel system partner in all Sahid Hotels & Resorts around the world!

VHP is a very good tool to support marketing work, because it can be the DNA for determining future strategies and targeted sales to sell products according to the targeted segmentation –

In my opinion, VHP Software is a complete PMS and accounting application for the hotel industry. Some of the advantages are: 1. VHP fits for any property type: villas, non-star rated hotels as well as star rated hotels. 2. The report formats are very user friendly. 3. The system flow is simple which maximizes the efficiency on work resources. 4. Flexible cooperation concepts based on hotel’s requirement; it can be subscription based as well as license to use (capex). 5. Flexible server deployment based on the hotel’s requirement: on premises as well as cloud hosting.