The Covid-19 pandemic has been disrupting many industry sectors and impacting the global economy. It has also changed our daily life, where nowadays most people work from home and avoid physical contact to minimize the spread of the corona virus. People now more and more utilize online communication tools as alternate to traditional communication such as face-to-face meetings.
In midst of this difficult situation, PT. SUPRANUSA SINDATA has recently launched a new 24/7 Live Chat service to help our customers around the globe with their queries on VHP Software products. This service can be accessed thru our website or following link: http://www.sindata.net/livechat.
As this is an enhancement to our existing customer service, please do not forget to register your queries via our Online Helpdesk first and have your ticket number ready with you when contacting our support team via VHP Live Chat.
The VHP Live Chat function is a very easy to use and user-friendly media and brings following benefits to our hotel customers:
- High efficiency – our customers can quickly use this alternate channel to report and discuss product queries with our support team besides the usual telephone service.
- The fast communication including the feature to send attachments via the chat-platform enables quicker problem solving.
- Live Chat offers more flexible and casual communication
- It is fast and easy to understand
We are confident that we all together can overcome this Covid-19 crisis together and the VHP Live Chat opens up a new channel for our VHP Customers to communicate any concerns and/or questions with our team. Stay safe and healthy!